To enable payment gateway integration payment gateway account needs to be setup/bought by the customer buying our service. The application fees for setting up payment gateway accounts and transaction fees is not included in this service. Normally majority of payment gateways don’t charge any setup fees, but you are charge based on percentage or transaction amount. Please check with your payment gateway vendor. Customers need to purchase payment gateway accounts by themselves (we assist our customers), since it requires some legal procedures but our support will setup payment gateway integration in our service.
Like the payment gateway integration, the applicable fees for shipping is not included in this service. Shipping fees are normally based on weight and/or distance. Shipping contract needs to be established with shipping vendor if shipping is not self-managed.
It is advisable that customer setup their own email accounts and use them for all types of email notifications. This gives better confidence to buyers of your products. Fees for email accounts if applicable is not included in this service. Normally a purchase of domain name comes with upto 5 free email accounts, which should be sufficient. We take care of purchasing and setting up email accounts for notifications on behalf of our customers.
Domain names needs to be purchased and will expire from time to time and they need to be renewed that attracts renewal fees. Domain name purchase and renewal fees are not included service fees. As a part of our promotional campaigns we may give away domain purchase and/or renewals for free to our customers subject to availability. We take of purchasing and setting up domain names on behalf of our customers.
Like the domain names, SSL certificates also needs to be purchased from public CA like Comodo for better security and renewed from time to time. SSL certificate purchase and renewal fees are not included in the service fees. As a part of our promotional campaigns we may give away SSL certificates purchase and/or renewals for free to our customers. We take of purchasing and setting up SSL certificates on behalf of our customers.
Every ecommerce application or website requires different modes of marketing and digital marketing. The service offers tools to create blogs, setup email campaigns and others. However customer will need to write blogs and setup campaigns by themselves. Support will assist with using these tools effectively by pointing to documentation and videos that describes how to use these tools. Cost of writing blogs and setting up campaigns is not included in the service fees.
However, we do offer “additional services” to execute digital marketing campaigns and extra fees will be applicable based on scope of campaigns.
For promoting products, website and/or mobile applications often it will require ad services like google adword, google products, facebook ads etc. Customer will need to pay fees for these services directly to these vendors should they decide to use these services. Fees for such services is not included the service fees.
Cost of developing and setting up android, iOS applications in not included in the service fees. However, as a part of our promotional campaigns we may give away android and iOS applications for free.